Last Updated: February 24, 2026

THICKR ("the App") is operated by Xora Limited ("we," "us," or "our"), a company registered in England.

Contact Information:

• Email: [email protected]
• Address: Suite A, 82 James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE

This Privacy Policy explains how we collect, use, and protect your information when you use THICKR.

1. Information We Collect

Information You Provide

Account Information When you create an account using Apple Sign-In or Google Sign-In, we receive:

• Your name (if you choose to share it)
• Your email address
• A unique account identifier

Profile & Questionnaire Data To personalize your experience, we collect information you provide during onboarding, including:

• Age and demographic information
• Hair-related concerns and goals
• Lifestyle factors relevant to hair health
• Treatment preferences

Photos When you use our analysis features, you may take photos of your hair. These photos are:

• Stored locally on your device by default